TEAMSTERS
Trucking Union
A real-time collaboration platform for the logistics industry
Industry : Logistics
Services Offered
UX/UI Consulting
App Development
Overview
Teamsters Local 213 is a Vancouver-based Labour Union with approximately 1000 members. They allocate trucking jobs to their registered members. The Truck Union was initially processing everything manually, from creating a driver profile to the onboarding process and assigning tasks to drivers. This was a tedious and slow process with high turnaround times. Communication between Union and members was very inefficient and sporadic. Moreover, the Union could not track their members whereabouts during normal work hours
Business Requirements
- Teamsters needed a platform/real-time member tracking system which would help them better collaborate with their union members
- To send/receive direct messages to/from the members
- To track the member location during the work hours
- Create a data-repository wherein all the details of the union members can be saved, which would include name, email, phone number, current location, etc.
- Store all member data in an easy to extract format
How Celestial helped?
We created a Mobile Application through which the communication gap between union members and Teamsters was bridged.
With the application supporting English, Punjabi, Hindi and French, localization and user-friendliness was given prime importance.
A real-time member tracking system was implemented. Our solution was based on Flutter, a cross platform technology that allowed us to reuse 80%+ of the code base for development in iOS & Android. This meant a 60% faster time-to-market.
Technology Used
The Outcome
- Built an end-to-end system to manage trucking union members
- 45% improvement in job allocation
- 70% increased efficiency in issue resolution
- 60% reduction in on field queries
This website uses cookie to offer you the best experience online. By continuing to use our website, you agree to the use of cookie. If you would like to know more about cookie and how to manage them, please view our Privacy & Cookie Policy.